Frequently Asked Questions (FAQs)

1. What is dropshipping?

Dropshipping is a retail fulfillment method where a store doesn't keep the products it sells in stock. Instead, when you purchase a product, we purchase the item from a third party and have it shipped directly to you.

2. How can I place an order?

Simply browse our website, select the items you want, and add them to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your order.

3. Do you offer a money-back guarantee?

Yes! We offer a money-back guarantee on all purchases. If you're not satisfied with your order, contact us within 30 days for a full refund.

4. What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and other secure payment gateways.

5. How long does shipping take?

Shipping times may vary depending on your location. Typically, you can expect delivery within 7-21 business days.

6. Do you ship worldwide?

Yes, we offer worldwide shipping. No matter where you are, we can deliver your order to your doorstep.

7. How can I track my order?

After your order has shipped, you will receive an email with tracking information. You can use this information to monitor your order's status.

8. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We can make adjustments before the order is processed and shipped.

9. What if I receive a defective item?

If you receive a defective item, please reach out to our customer support team within 30 days. We will guide you through the return process.

10. Are there any hidden fees?

No, we believe in transparency. The price you see at checkout is the price you pay, excluding any applicable taxes or duties for international orders.

11. How can I contact customer support?

You can reach our customer support team via email at okhraviehsan99@gmail.com or through our live chat available on the website.

12. Do you offer bulk discounts?

Yes, we offer bulk discounts on select products. Please contact us for more information regarding your specific needs.

13. What should I do if I forget my password?

If you forget your password, click on the "Forgot Password?" link on the login page, and follow the instructions to reset it.

14. Can I return my order?

Yes, you can return your order within 30 days of receipt. Please contact us for instructions on how to process your return.

15. How do I sign up for your newsletter?

To subscribe to our newsletter, simply enter your email address in the subscription box located on our homepage. Stay updated with our latest offers and products!